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Ted Stritof

Technical Support

About

Former Electronic Technician / College Professor / Artisan has upgraded his technical skill set and is looking to bring his career full circle by finding opportunities in Technical Support.

Related interests include: Networking, Systems Administration, and Cloud Services.

About me

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A Short Biography:

In my youth, I aquired a passion for technology. Basic programming came easily to me and I later became an Electronics Technician to better understand how computers work. Inspired by Themed Entertainment, and an affinity for crafts, I became a Theatre Artisan and a College Instructor. After taking time off to be a parent, I've come full circle and re-entered the world of technology.

What Support can I offer you today?

Creative

Solutions

Friendly

Support

Intuitive

Troubleshooting

How I've used my experience

As an Artisan I interpreted designer drawings and used my hands to craft solutions out of wood, metal, and/or plastic.

As a Teacher I found ways to inspire students to find their own solutions and take pride in their work.

As an Electronics Technician I used logic and troubleshooting techniques to understand why something wasn't working and then used that understanding to find a solution.

I am currently learning Active Directory management to improve my skills as a Support Technician and to lay the foundation for becoming a System Admininstrator.

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Experiences

2019-Present

Volunteer IT Support

National Park Service, Pacific West Region

Volunteer

Provided remote Tier 1 support to Pinnacles National Park using a combination of tools, including: GoverLan Reach, BMC Footprints, Microsoft Teams, email, and VOIP.

2011-Present

Freelance Artisan

Self-Employed

Artisan

General labor, artisanal solutions, and gig work.

2007-2011

Properties Artisan

Seattle Children's Theatre

Collaborator

Coordinated with directors and designers to determine how stage props would be used and how they should look, then determined the best way to fabricate them.

2000-2007

Assistant Technical Director

Solano College Theatre

Instructor

Trained and managed student volunteers in scenic construction and shop safety while also producing scenic elements.

Education

Present

Online Resources

IT Support

Exploring Windows Server 2019, PowerShell, Active Directory, Networking, DNS, and DHCP.

2017

Free Code Camp

Web Development

Explored UI Design, HTML, CSS, JavaScript, and PHP.

2014-2015

CompTIA

CompTIA A+ Certification

Using online resources and computer donations - self trained for a computer maintenance certification.

1993-1995

Western Washington University

Bachelors Degree, Theatre Arts - Scenic Design

Worked part-time as a Master Carpenter for the Theatre Department while pursuing my degree full-time.

1992

Skagit Valley College

Associates Degree, University Transfer

Earned a degree while working full-time as a Telephone Technician.

1984-1988

US Air Force

Computer Electronics

Learned component level troubleshooting and maintenance for a vintage mainframe computer communication system.

My Skills

Soft Skills

Technical Skills

Contact me